ErgoPlus Facilities Management have two new exciting job vacancies. The details for both positions are detailed below:

If you interested in either position please send us an email via our contact page

Title: Facilities Engineer
Location: London Area
Reporting to: The Projects Director
Hours: Monday to Friday 0800 to 1700 hrs (with 1hr for lunch) Weekend
working and response to out of hours call-outs may be required

CONCEPT:
The Facilities Engineer will use excellent standards in workmanship, good
organisational skills, forward planning and an eye for detail:

  • To undertake installations & maintenance work in connection with the building services in clients premises.
  • To carry out a combination of planned and reactive maintenance to maintain all building services systems in good working order, specifically in terms of reliability, performance, energy efficiency and user needs.
  • To supervise contractors and manage the day-to-day maintenance of the buildings, including organisation and repair, to provide innovative solutions.
  • To support the clients in their occupation of their premises and carry out minor building fabric/equipment repairs as may be required.

RESPONSIBILITIES:

  • Responsible for electrical installations to BS7671: 2008
  • Responsible for ensuring all maintenance tasks are performed in accordance with the defined specifications and procedures.
  • Maintain plant & services at client’s sites, providing timely planned and reactive maintenance as per HVCA & CIBSE guidelines.
  • To respond to plant and equipment breakdowns so that down time is kept within the agreed KPI targets and optimum plant availability is achieved.
  • To reduce inconvenience to Ergo Plus’s clients caused by mechanical and electrical defects.
  • To carry out some fabric defects on Ergo Plus’s sites.
  • Supervise sub-contractors and agency staff on site to ensure that their work meets Ergo Plus standards for workmanship, timeliness and safety.
  • Administer sub-contractors and supplier information, keeping records up to date and accurate, i.e. receipt of Method/Risk Assessments prior to commencement of job, insurance documentation.
  • Investigate and advise of new works/requests and upgrades including quotes.
  • Understand and comply with all the requirements of the Health and Safety at Work regulations and comply with the codes of practice of both the Company and Ergo Plus’s clients.

PERSON SPECIFICATION:
The job holder is required to:

  • Be enthusiastic
  • Have a willingness to learn
  • Be methodical
  • Be well organised
  • Be able to communicate effectively with clients
  • Have good IT skills
  • A qualification in Electrical Engineering to at least a 17th Edition Qualification.
  • A Good knowledge and understanding of Health & Safety
  • Good Team Player
  • It is desirable that the job holder should have:
    • A knowledge of the FM industry
    • A good understanding and knowledge of Mechanical services
    • A clean driving licence is essential.
    • A minimum of 3 years Electrical/engineering experience.
    • General office skills, keyboard and work processing skills essential with a good working knowledge of Word, Excel, Power point and databases an advantage.

Title: Facilities Administrator/Helpdesk Operator
Location: Hungerford
Reporting to: Operations Director
Hours: Monday to Friday 0830 to 1700 hrs (with 1hr for lunch)

CONCEPT:
As part of the Facilities Management team you will be required to provide FM assistance and administrative support to the team. To provide effective Helpdesk support to the whole business.

RESPONSIBILITIES:

  • To assist in the running of the TABS Helpdesk Package, including entering all the relevant PPM’s onto the database.
  • To ensure that all data is recorded into the TABS, including asset registers.
  • To ensure that all calls are answered and logged in agreed timelines.
  • To ensure that all work requests are issued to appropriate recipient in timelines agreed.
  • To ensure that all reports are produced in the format agreed and on time.
  • To ensure that all work requests are tracked and all issues closed out in timelines agreed.
  • To ensure that management is informed of all unresolved issues.
  • To ensure that the helpdesk CAFM system is updated at all times.
  • To ensure that all training is carried out for all end users of the CAFM system.
  • Collate weekly timesheets and Job Sheets from the Facilities Engineer.
  • As required deal with incoming post ensuring that they are date stamped and passed to the correct individual in a timely manner.
  • To carry out faxing, filing, photocopy, binding as and when required.
  • Assist with photocopying and typing of client minutes and reports as requested by the management team.
  • To assist in general office administration.
  • Obtain quotes from suppliers.
  • Opening new accounts for suppliers.
  • To establish and maintain a positive working relationship with the clients and to take a pro-active approach to client issues/complaints.
  • Administer sub-contractors and supplier information, keeping records up to date and accurate, i.e. receipt of Method/Risk Assessments prior to commencement of job, insurance documentation.
  • Understand and comply with all the requirements of the Health and Safety at Work regulations and comply with the codes of practice of both the Company and Ergo Plus’s clients.

PERSON SPECIFICATION:
The job holder is required to:

  • A knowledge of the FM industry is a must.
  • Be enthusiastic & self motivated.
  • Have a willingness to learn.
  • Be methodical.
  • Be well organised.
  • Be able to communicate effectively with clients.
  • Experience in operating a Helpdesk (Preferably TABS).
  • A Good knowledge and understanding of Health & Safety.
  • Good Team Player.
  • Clean Driving Licence.
  • General office skills, keyboard and work processing skills essential with a good working knowledge of Word, Excel, Power point and databases an advantage.
  • It is desirable that the job holder should have:
    • First Aid Trained
    • Fire Marshall Trained
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